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Customer Case Leksands Kommun

Serix IAM - Efficient Identity Management for Leksand Municipality

Background

Leksand Municipality, located in the heart of Sweden's picturesque Dalarna region, is known for its stunning landscapes and vibrant community life. Facing the challenge of effectively managing identities for visitors and employees, the municipality sought a solution to streamline its processes and enhance security.

Previously, manual handling of identity processes at multiple locations had stretched resources thin and burdened customer service. The challenge was to manage time efficiently and handle everything manually at two or more different locations.

Solution

Ola Abrahamsson, Security and Preparedness Manager for Leksand Municipality, had previous experience implementing Serix IAM during his time at Mora Municipality and recognized the potential in Seriline's solution to meet Leksand Municipality's needs. Serix IAM offered the promise of centralized identity management, enabling Leksand Municipality to effectively manage visitors' and employees' identities. One of the key features adopted by Leksand Municipality was Seriline's self-service stations, allowing visitors and employees to take photos and apply for access passes themselves.

Results

"Serix IAM has facilitated our identity management processes," says Ola Abrahamsson. "With Seriline's solution, we have gained efficiency, improved security, and freed up valuable resources to focus on other important tasks."

Today, Leksand Municipality benefits from Serix IAM's robust features, streamlined processes, and enhanced security. Thanks to Serix IAM, Leksand Municipality can navigate through the complexities of identity management with ease, ensuring a secure and efficient environment for everyone in the municipality.

 

 

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Leksands Kommun

Source of Picture: Leksand.se