Visitor - visitor management system


Our visitor management system is user friendly and can be easily adapted to the customer’s requirements. Our programs can be installed in large networks with your receptions as well as on an independent computer in a reception. The visitor management system takes care of the management of the company’s visitors. Visitor gives a professional impression and increases safety as you have control over the visitors visiting your facilities. It is a complete visitor management system and manages everything from visit registration to printouts of visitor badges, parking permits and evacuation lists. The work of the receptionists is optimized and comprises searching for visitor information in the visitor list, monitoring and checking in visitors with the push of a button. When the visit is over, the visitor badge is returned to the reception and the visitor is checked out.

Companies’ and organizations’ visitor management appears different depending on the size. To make it easy to choose features and adapt them to your own specific needs, we have created a smart visitor management system that is scalable. Visitor is based on a basic program (Reception) with two additional modules (Guest and Web). Visitor Reception and the add-on modules use a common database to more easily keep the entire system's visitor information up to date. In addition to the basic program and the add-on modules, it is possible to connect to different options without having to do any new installation of the program. The options consist of specific features that can be linked if the need arises.

Visitor provides a lot of smart features that make it easier for our customers. A very appreciated feature is that you have the opportunity to notify the visitor when booking the visit. This can be done from both Visitor Reception and Visitor Web and the notification can be sent by SMS and/or email. The customer decides the information that is sent in the notification. It is also sent with a QR Code which makes arrival registration much easier and faster.

Upon arrival, the visitor shows the QR code for a reader (directly from his mobile phone) and is automatically checked in. At the same time as the visitor's label is printed and the visitor receives a notification by SMS and/or an email. In this way, both the receptionist and pre-booked visitors do not need to register manually on arrival. We have developed this solution to meet the market demand for self-service solutions and it has become a real bestseller. For us, it is all about working close to our customers and developing cost savings in combination with achieving a higher level of security.

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Besökssystem Reception Seriline

Why a visitor management system?

The visitor management system facilitates the job of a receptionist by helping in the management of visitors, while also increasing safety in places where unauthorized people are not allowed access.

  • Increase the security
  • Pre-register visits
  • Manage visitor badges
  • Manage visitors
  • Professional approach



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Customize functionality with add-ons and plug-ins

Thanks to our modular-structured system, you can start with the Entry model that contains all the basic functions. As the needs arise, you simply extend the functionality with additional modules for eg. self-registration. This is useful when the visitor checks in at arrival or when setting up the system for an unmanned reception. With plug-ins, there are endless possibilities to adapt the system to the specific needs of your company. For example, there may be an automatic assignment of Wifi access, control of connected technical equipment such as doors, turnstiles etc. The system can also be configured for SMS functionality to notify the visiting recipient and visitors.

The software is also used by receptionists in manned receptions. The Visitor Reception software collects all information about the company's upcoming, ongoing and completed visits to a database. From the reception area you can easily print out visitor tags, parking permits, compile reports and manage statistics as well as open doors and gates remotely. Visitor is also integrated into the RCO M5 access system, this integration gives you the opportunity to give the visitor temporary access, during the time the visit is intended, and you can automatically transfer visitor recipients from the access control system.

Evacuation lists

Design the alarm list according to your own need to get a full overview of those staying in the premises in case of an emergency situation. crisis situation. The list can be sent by e-mail, SMS or be printed directly from the reception area. 

Smart notifications

Notify visitors by SMS, e-mail, or both in connection with the visit being booked. The content of the notification can easily be edited directly in the software.

Statistics Report

Visitor Reception helps you to create statistics reports over the visit history. You can use it to easily to plan the reception and check when more staff is required.

Pre-booking via Office 365

Through our integration with Office 365, you can pre-book your meetings directly in Outlook and invite the participants in one place.

SSG integration

This is a popular and much-appreciated feature that facilitates check-in and ensures that all security aspects are met by checking valid training and information about contractors in SSG's database.

Health declaration and infection tracing

During pandemics or epidemics, it is extra important to inform your visitors about how they should relate to new rules and approaches to reduce the risk of spreading disease. A feature that has existed and been used, among others within the food industry, but is being actualized for many is a health declaration. If a visitor or employee is found to be ill, it is important to be able to go back and see who they may have come in contact with during the time they may have been contagious.


In Visitor, you have the option to ask the visitors to the organization to approve the GDPR conditions: i.e. whether they approve storage of their data and the camera images (CCTV) taken for security reasons in connection with the visit. In addition, we have expanded the functionality to delete data as this is a necessary prerequisite to meet the GDPR requirements.

Lightning-fast search feature

Thanks to the quick search feature, the administration work is reduced to a few minutes. Easily create one or two more revisits in just a few seconds. The smart filtering in the search feature helps you to determine how you want to filter in order to optimise your search.

Check-in and check-out with QR

To facilitate check-ins and check-outs, a QR code is sent along with the notification of a preregistered visit. This makes it possible for the visitor to check in and check out just by scanning the QR code on the mobile phone.

Besökssystem Visitor Reception

The Entry software Visitor Reception is the hub of the visitor management system and administers the database, creates reports and statistics, manages layouts and printouts, etc.

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Besökssystem Obemannad Reception

The module Visitor Guest is installed on a computer or a visiting terminal. That is where the visitor registers himself on arrival. The program manages check-ins and outs, and printing of visitor badges etc.

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Besökssystem Webb Reception

The module Visitor Web is installed and run as a service on the Intranet. Through a web interface, the visitor attendant can himself preregister and administer his visits.

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Software Features

You choose features for your own needs. The visitor management system consists of three softwares, Reception, Guest & Web. Visitor Guest and Web require Visitor Reception to work.

Visitor Reception Visitor Guest Visitor Web
Support for Access database, MS-SQL, DSN - ODBC, NAS or similar.
Support for common database at several places.
Manage the recipient.
Register the recipient from file or AD.
Import visitors from the database or Excel.
Check in/out visitors
Pre-book visit.
Pre-book groups .
Manage groups of visitors.
Print out visitor badges with own layout
Automatic printout with check-in
Configurable printout buttons with separate features.
Create own reports with selectable information
Edit notification
Notify visitors and recipients via SMS/Email.
Notify pre-booked visit.
Notify recipients for checked-in visit.
Create layouts for visitor badges, forms, lists and etiquettes.
Create and print out statistics over the visit flux.
Extra safety
Manage users and authorisations
Block visitors
Password protection
Wifi - create a guest account for visitor automatically.
I/O unit - open for instance doors or bars. Or create an alarm list with the help of buttons or automatically from the alarm system for instance fire alarm.
Approve visit - request for approval of visits to facilities with extra high security.
Scan and save pictures/appendixes linked to visitors
Support for several readers with different functions.
Export visits to, for instance, access systems.
Export visits to the calendar.
Check visitors in/out with QR or bar code.
Language support - translate easily to any language.
Tailor the visit interface.
Multifunctional for several companies, for instance, a company hotel.
Let the visitor take his picture at the time of check-in.
Photograph the visitor at the time of check-in.
Import visit pictures.
Overview of, for instance, checked in/out visits.

Packaged Visitor management systems

To make it easy to get started with your visitor management software, we have put together some appropriate packages. The package consists of both software, hardware and consumption items.

22 500 :-

With this package you have everything you need to get started.

32 900 :-

For those who want to set up an unmanned reception or want visitors to check-in themselves.

39 900 :-

Fully equipped package with all three parts, which gives the possibility of web-based pre-registration of visitors as well as self-registration.

Get started with your visitor management system today

It is at the reception that visitors get their first contact with the company, a professional guest reception is the key to good future relationships. A guest who is quickly, easily and kindly guided through his visit gets a positive image of the company.

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