Customer Case Wellness Studio

THE KEY TO SUCCESSFUL TRAINING

BACKGROUND AND CHALLENGE

One of the core ideas of the fitness chain Wellness Studios is to assist and support members in succeeding with their training. This objective permeates the entire operation – from purchasing gym equipment to customer reception and the design of individual training sessions. Another important component is an access control system that allows the gyms to be accessible even when unmanned.

"We continuously work to lower all barriers that might hinder those who train or want to start training," explains Anders Weinsjö, who owns and operates Wellness Studio along with two colleagues. "Training should be easy, and the best workout is the one that happens," he emphasizes.

High accessibility makes training easy. This means, for example, that the staff at Wellness Studio not only help members find the right training program but also work hard to help them find the right motivation. Similarly, the fitness chain has chosen to locate many of its facilities in smaller communities.

"We're probably a bit tech nerds," admits Anders, "according to our suppliers, we're very quick to pick up on new technology and trends that can streamline training and make it more enjoyable."

Anders and his colleagues realized early on that high accessibility to the gyms was a prerequisite for their business idea to work. They looked for a solution that made it easy for members to come and train even at times when the facilities are unmanned. "That's when I got in touch with Bernt Karlsson at Areff (part of the Seriline Group), who could offer a smooth access control system."

"Regardless of whether we have a simple order of tags or have acquired a facility and need help migrating information from another access control system, it's safe and easy to turn to Areff for help," says Anders.

SOLUTION

Over the years, the systems have been expanded and gained more features. The original access cards have been replaced by key fobs, tags, which not only open the entrance door but can also be used to book training sessions and pay at the vending machine.

"We have always had a good dialogue with the people at Areff to find suitable products and systems that can develop our business," concludes Anders.

The service maintains the same high level. "Regardless of whether we have a simple order of tags or have acquired a facility and need help migrating information from another access control system, it's safe and easy to turn to Areff for help," says Anders Weinsjö.

RESULTS

Wellness Studio's key to successful training is their focus on making it simple and accessible for their members. An essential part of this is their access control system, which allows members to access the gym even when it's not staffed. Areff's access control system has played a crucial role in this work, and over time, the system has been expanded to include more features, such as the ability to book training sessions and make payments through the tag system. Anders and his team have worked closely with Areff to find suitable products and systems to help develop their business, and they have found that the service provided by Areff is consistently high-quality, whether they're making a simple tag order or need help migrating information from another access control system. In summary, the partnership between Wellness Studio and Areff has enabled the gym chain to better serve its members and make training more accessible and convenient.

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